The invitation comes from notifications@monday.com and will be marked External — that is expected. Check that it lists your work email before you accept.
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1In your Direct Meds inbox, find the email "[Action required] … wants you to join!" from notifications@monday.com.
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2Check the two lines near the bottom of the email: Your Account's URL should read directmeds.monday.com, and Your Login Email should be your Direct Meds work email. If either is wrong, contact SysOps instead of accepting.
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3Click Accept Invitation. The link opens monday.com in your browser.
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4Follow the prompts to set your name and password and finish creating the account.
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5From then on, sign in at directmeds.monday.com.