Zoho One is the business software suite (CRM, Desk, etc.). Two-factor is mandatory.
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1In your work inbox, find the email "Welcome to Zoho One".
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2Copy the provided password and click "Join Now".
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3Proceed to sign in with your work email.
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4If your account is eligible, you may be redirected to sign on with Google. Otherwise, enter the provided password directly.
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5If prompted, accept the terms and conditions.
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6Review your account details and create a secure password (not reused from personal accounts).
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7Click Sign Up & Accept.
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8On the authentication page, expand Set up OTP Authenticator.
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9Open Google Authenticator and tap the + icon in the bottom right.
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10Tap Scan a QR code. (If scanning fails, choose Enter a setup key and use the Manual Entry code next to the QR code.)
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11Use your camera to capture the QR code.
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12A Zoho entry appears in your authenticator. The 6-digit codes refresh about every 30 seconds.
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13Click Next on Zoho and enter the current 6-digit code from your app.
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14Click Enable to finalize setup. You can now sign in to Zoho One normally.